The Pivot Turn Difference – Pivot Turn Property Management

A Better Way to Manage Your Rental Properties

Exceptional service, responsive support, and peace of mind—backed by guarantees.

We know how hard it is for investors to find reliable, professional, and transparent property management. Your search ends with us. Serving small and mid sized landlords in Ottawa and surrounding communities, join the many landlords who have experienced the Pivot Turn Property Management Difference.

Lower Door-to-Manager Ratio

Most companies overextend their staff. We don’t.
Our property managers oversee fewer doors, which means:

More attention to your property
Better tenant relationships

Proactive oversight, not reactive damage control

Fast Responsiveness — Under 24 Hours

You will never wonder if we got your message. Whether it’s a maintenance request, a call, or an email — we respond within one business day. Every time.

Experienced Managers Who Know the Law

Our team is trained in Ontario’s Residential Tenancies Act and understands how to apply it in real-world situations. This legal insight helps:

Prevent costly mistakes

Resolve disputes effectively

Protect your investment and compliance

Zero Evictions

Our tenant screening process is so thorough that we’ve never had to evict a tenant we’ve placed. That means:

Less turnover

Fewer legal headaches

More stable rental income We don’t guess. We place the right tenant the first time.

Tenant Placement Guarantee

If a tenant we place moves out within the first 12 months, we’ll find and vet a new tenant for free.*

*Conditions apply. Ask us for full details.

In-House Maintenance Team

We handle small repairs and turnovers using our own maintenance team — not just third-party contractors. This ensures:

Faster response times

Quality-controlled work

Better tenant satisfaction

Clearer communication

Cost-effective service

Most property managers fully outsource maintenance. We built a smarter, more reliable model.

24/7 Owner Portal Access

Track your property’s financials, tenant communication, and maintenance in real time.
Our secure cloud-based system gives you full visibility — anytime, anywhere.

Our Custom Service Promise

Tailored support. Just what you need—nothing you don’t.

We understand that not every landlord needs full-service property management. That’s why Pivot Turn offers flexible, standalone services designed to support self-managing owners, investors between tenants, and landlords with unique needs.

Whether you want help with one piece of the puzzle—or all of it—we’re here.

Some of our à la carte services include:

After-Hours Emergency Response Only

Stay hands-off while we field late-night calls from tenants and dispatch help when needed.

Vacant Property Check-Ins

Maintain insurance compliance and peace of mind while your unit sits empty between tenancies or renovations.

On-Demand Maintenance

Use our trusted in-house team for small repairs or maintenance jobs, without committing to full management.

One-Time Tenant Selection

Let us advertise your unit, vet applicants, and hand off the lease once the right tenant is found.

Standalone Property Inspections

Get a detailed condition report with photos—whether it’s a mid-tenancy check, pre-renewal assessment, or end-of-lease review.

We’re Investors Too

As landlords ourselves, we know what matters. That’s why we designed a service that works for owners like you.

Compare the Difference

Feature	Pivot Turn	Typical Property Managers
Door-to-Manager Ratio	Low — more attention	High — overworked staff
Response Time	< 24 hours	2–3 business days
Legal Knowledge	Experience in the RTA	Varies — often minimal
Tenant Placement Guarantee	Free replacement (1 year)	None or paid service
In-House Maintenance Team	Yes — faster & quality-controlled	No — fully outsourced
Owner Portal	24/7 access	Sometimes, limited features